I’m a starbucks and pacific coffee addict. On one particular day, I was really craving a chilino from pacific and so without further ado I rushed to my nearest branch (where I happened to be a regular customer). I could already taste that coffee in my mouth before I stepped in. I went to the counter, placed the order, took out my wallet…only to realise that I was low on cash…and by low on cash I mean my wallet was empty. First thing that comes out of my mouth is ’shit!’ as you can imagine my extreme frustration at this point. The guy at the counter, who knows I’m a regular customer, smiles and asks me what’s wrong (he already knows). I show him my empty wallet, he tells me it’s not a problem and gives me a free grande chilino of my choosing on the house! Definitely WOW!
[Contributed by Hamza, Hong Kong]
Tags: coffee, customer service, hong kong, pacific, Restaurants, WOW!
October 12, 2007 at 2:56 pm |
Thanks for sharing, Hamza. I’ll try that with my regular Starbucks and report
October 19, 2007 at 4:16 pm |
Wow!
Same thing happened with me at my halal cart food place last week. Only I told them I’ll pay them the next day.
November 19, 2007 at 10:04 am |
[...] Photoblog Lieven Op De Beeck wrote an interesting post today onHere’s a quick excerptHong Kong, Pacific Coffee (no money, no prob!) I’m a starbucks and pacific coffee addict. On one particular day, I was really craving a chilino from pacific and so without further ado I rushed to my nearest branch (where I happened to be a regular customer). I could already taste that coffee in my mouth before I stepped in. I went to the counter, placed the order, took out my wallet…only to realise that I was low on cash…and by low on cash I mean my wallet was empty. First thing that comes out [...]